Trends

We all know the forces of the past decade - search, social, mobile, Amazon - are changing every industry.  But consumer-facing commerce has been at the tip of the spear, as empowered consumers are now in the driver's seat and forcing brands and service providers to change quickly and dramatically to keep up.  Forrester research calls this era the "Age of the Customer", and encourages...

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According to this article by Forbes, “there are currently 191.1 million online shoppers in the United States – with more than $703 billion being spent on B2C ecommerce volume.” If you are reading this, it’s likely you are a retailer that wants in on some of this money. Well, if you really want in, you should understand today’s online shopper. Luckily, the same Forbes article offers...

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As of Q4 2015, total digital commerce reached $92.5 billion. About 83%, $79.9B, was from desktop sites, the rest, $15.6M, was from mobile commerce, which represents the largest spending on mobile devices ever. These statics come from this report from comScore, titled, “2016 U.S. Cross-Platform Future in Focus.” In this post, we will highlight a few statistics related to m-commerce and future trends from the report....

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“According to EMC’s calculations, by 2020 there will be 30 billion devices connected to the internet. More specifically, Connected Home World, Marketwatch and Actiontech sales of connected home technologies that can control lights, locks and temperatures will soar from £2.8bn ($4.4bn, €3.9bn) in 2015 to up to £38bn ($59bn, €52bn) in 2020.” This quote comes directly from this article by Internet Retailing. With more smart products...

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Every business wants to know where they stand in relation to the competition. Are we ahead of the pack or falling behind? Which areas of our business are doing better or worse than average? In our experience with the relatively new world of e-commerce, finding the answers to these kinds of questions is actually very hard. But a closer look across data sources highlights a number of...

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