Author: Carrington Williams

Tesco, the large British retailer, recently announced one of the largest losses in British corporate history recently.  Much of the loss was attributable to property write downs as a result of a recognition of changing consumer shopping habits the retailer had failed to adapt to in recent years.  The company has new leadership which is orchestrating a turnaround. Donal MacDaid, in Talking Retail, summarized the key...

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  Omnichannel. Omnichannel. Omnichannel. It’s the buzzword of the retail industry right now. But one woman, Andrea Weiss, co-founder of The O Alliance, says we should “stop thinking about omnichannel, and think about circular commerce.” That quote comes from this article. The author goes on to say she was “referencing the idea that each channel should feed into one another versus operate as separate silos and that...

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Tesco, the large British retailer, recently announced one of the largest losses in British corporate history recently.  Much of the loss was attributable to property write downs as a result of a recognition of changing consumer shopping habits the retailer had failed to adapt to in recent years.  The company has new leadership which is orchestrating a turnaround. Donal MacDaid, in Talking Retail, summarized the key...

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I think we have all been here as humans: A cashier finishes scanning all the goods we want to buy. She then asks, “Would you like to donate $1 to [cause]?” Some of us truly care about that cause, so we donate. Some of us see our subtotal and think, “what’s one extra dollar?” and donate. Others of us feel guilty and donate. But, a...

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Pretend this person’s name is Katherine Doe. Now, let’s also assume she is a customer of yours. Katherine is probably someone who expects a personalized shopping experience; this is safe to assume because “70% of consumers want more personalized shopping experiences.”1 You might think that knowing her first and last name is the key to providing her a personalized shopping experience. You would be wrong,...

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Every company, whether B2B or B2C, gets to a point where customer information must be organized and utilized to grow the business. Software that accomplishes this goal is generally referred to as a Customer Relationship Management (or CRM) service. Among the first players (and now the largest) to satisfy that need was Salesforce.com. They built an awesome product, originally created to help B2B sales organizations...

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Ecommerce sites are required to be a successful retailer. If you don’t believe me for some reason, look at these facts:  Business-to-consumer (B2C) Ecommerce volume in the United States is over $700 billion; worldwide B2C Ecommerce volume is over $1.4 trillion.1 Unfortunately, not all Ecommerce sites generate a large percentage of revenue for retailers, so we want to offer you five ways to improve your Ecommerce...

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Tell us the story of how you got started Moore & Giles story begins in 1933, in Lynchburg, Virginia, during the heart of the Great Depression when a young shoe factory worker at Craddock Terry Shoe Company lost his job. That young man, Donald Graeme Moore, was entrepreneurial and knew enough about shoemaking to launch his own small business selling leather and supplies to the footwear...

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We've compiled a number of GrowthHacker.com's best conversations and advice for E-commerce store owners.  All their "Ask GH" articles result in a long chain of comments, advice, and back and forth discussion around the topic area from experts and practitioners.  They are a great place to get educated quickly on different marketing and growth topics. Here are some recent Lumiary favorites: Ask GH: What would you do...

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